Advantages
- UAE’s only free zone exclusively for outsourcing and BPO businesses
- Cost-effective office space vs. central Dubai zones
- Part of TECOM Group — connected to DIC, DMC, and d3
- Dedicated infrastructure for call centres and back-office operations
- 100% foreign ownership with tax exemptions
Disadvantages
- – Highly niche — only suitable for BPO, outsourcing, and shared-service businesses
- – Smaller ecosystem compared to multi-sector zones
- – Limited brand cachet vs. DIC or DMCC
Setting Up a Company
Moderate (3/5)
TECOM process is efficient. Outsourcing licence categories require activity classification. 5–10 business days.
Opening a Bank Account
Moderate (3/5)
BPO and IT service firms are accepted well by UAE banks. High-volume transaction models may require additional AML documentation.
Frequently Asked Questions
How much does it cost to set up a company in DOC?
Outsourcing licence AED 15,000/yr. Office AED 105/sq ft/yr. Part of TECOM.
What business sectors are supported by DOC?
Dubai Outsource City supports the following sectors: Consulting, Technology, Finance. Businesses in these industries can obtain a licence and operate within the free zone.
Is it easy to open a bank account with a DOC licence?
BPO and IT service firms are accepted well by UAE banks. High-volume transaction models may require additional AML documentation.
Does DOC require a physical office?
Yes, a physical office is required. Physical office mandatory — priced at AED 105/sq ft/yr.
How many visas can I get through DOC?
Visa quota at Dubai Outsource City: Based on office space; unlimited staff in proportion to space.